Our products are covered by a SLA – Service Level Agreement – when agreed with users.

We enforce usage of the SLA when possible, as there are a lot of benefits for the users.

Some of the advantages when signing a SLA with us:

• a fixed cost during the agreement period;
• no hidden fees;
• the equipment is continuously maintained at its highest level of performance

The SLA is generally signed when a sales contract is signed but we can take your equipment under our protection at anytime.

Please contact us using one of the folowing methods to get in touch and sign a SLA adapted for your equipment.