Our products are covered by a SLA – Service Level Agreement – when agreed with users.
We enforce usage of the SLA when possible, as there are a lot of benefits for the users.
Some of the advantages when signing a SLA with us:
- a fixed cost during the agreement period;
- no hidden fees;
- the equipment is continuously maintained at its highest level of performance
The SLA is generally signed when a sales contract is signed but we can take your equipment under our protection at anytime.
Please contact us using one of the folowing methods to get in touch and sign a SLA adapted for your equipment.