Service programs

Lives International

Our products are covered by a SLA – Service Level Agreement – when agreed with users.

We enforce usage of the SLA when possible, as there are a lot of benefits for the users.

Some of the advantages when signing a SLA with us:

  • a fixed cost during the agreement period;
  • no hidden fees;
  • the equipment is continuously maintained at its highest level of performance


The SLA is generally signed when a sales contract is signed but we can take your equipment under our protection at anytime.

Please contact us using one of the folowing methods to get in touch and sign a SLA adapted for your equipment.

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